FREQUENTLY ASKED QUESTIONS

Yes, we offer gift cards. Click accessories, then click other misc options, then search desired gift card amount.

Delivery can vary depending on the inventory availability, however from the time of your order many orders are recieved within 5-7 business days.

Express shipping is available for items in-stock on-hand. Which mean items with same day shipping are noted with *** next to the title. Also, noted in description for same day shipping. Orders must be received before 3 pm est.

Returns are offered for exchange or store credit ONLY. Unless, we experienced error or issue on our end, no refunds on orders.

Yes, we are open to wholesale inquiry. There's a set fee and other items required for this service. Please send an email to admin@jvictorianelite.com.

From desktop or mobile:

Go to www.jvictorianelite.com

Click on the product of your choice. Select size of your choice.Click add to cart, enter your personal information, and enter your payment information then click submit. To enter discount codes, type active code if applicable press enter. If you have any issues please email admin@jvictorianelite.com or text 404-827-8497

We accept payments with our Paypal, all are required at the time of order. All major credit cards displaying VISA, Mastercard, Discover or AMEX are acceptable. We also have Google Amazon checkout options, too. Installment payments are available through Sezzle, Klarna, or Afterpay.

Some items listed online are true to size. See more details on the product page.

Yes, we believe in privacy and protection of all client details. Therefore, we have secure an account with merchant who dedicate time to protect against hackers, and other illegally capturing information.

Yes, we sell a limited quanity of clothing for children. Please see category in drop down menu.

Yes, we are now offering vendor list to all interested clients.

Yes, we can brand your business with a variety of marketing materials as well as design your website if we are your vendor for the products. As well as packaging for your retail items.

As you may know, there's no gurantees. But, if your order is placed by December 7th. We expect it will arrive to you by the requested date, depending on availability. We will do our best to process orders timely. Please note specific details concerning some items.

If you have questions or concerns. Feel free to email admin@jvictorianelite.com. Or you text or call 404-500-6793. Also, online chatting is available on our website during business hours Monday-Friday 9am-7pm Sat 10am-6pm. Closed on Sundays but emails can be sent 24 hours a day 7 days a week.